It's not so much the dog doesn't listen, more that he doesn't understand what you want him to do. Go back to basics and don't punish him when he toilets indoors. Double your vigilance and take every opportunity to put him outside to toilet. The crucial thing is to be present when he does toilet in the correct place, so that you can reward him. This makes him keener to repeat the performance to get another treat. Conversely, if you have been telling him off for indoor accidents he may already feel inhibited about going to the toilet in your presence, including when he goes outdoors. This is one reason why it's important not to punish for inappropriate toileting.
Training clubs that run the Kennel Club Good Citizen Dog Scheme - the largest dog training programme in the UK are a sensible place to begin. Here you will learn about every aspect of dog ownership from the Puppy Foundation Courses through to Bronze, Silver and Gold award levels. Go to GCDS Training Clubs in your County to find one near to you or email the GCDS Team ([email protected]) or call 0207 518 1011.
There are a lot of different ways to train your dog. You may choose to sign up for a dog training class, hire a professional dog trainer for private lessons, or even send your dog to board with a trainer. However, plenty of people successfully train their dogs on their own. It's a great way to save money on training costs, and a wonderful way to bond with your dog.
You should always accompany your puppy outside for potty breaks. You’re there not only to ensure that he actually goes, you’re also there to reward your puppy with a treat for going in the proper spot. Wait until your puppy finishes eliminating and immediately give him a tasty reward for a job well done. If you wait until you get back in the house, your puppy won’t make the connection between his elimination and the reward.
I don't teach or recommend so-called "purely positive" methods that allow misbehaving pups to continue misbehaving, instead of teaching them which behaviors are and are not allowed. "Purely positive" is fine for teaching tricks and high-level competition exercises, but NOT for teaching the solid good behaviors that all family dogs need to know, and NOT for stopping behavior problems such as barking, jumping, chewing, nipping, chasing, etc.
It’s best not to punish the puppy for making a mistake. Instead, focus on praising appropriate bathroom behavior. If you catch your puppy in the act, interrupt it by saying “No!” in a firm voice or clapping your hands loudly, then take the puppy outside to finish going to the bathroom. Never swat your puppy, yell at it, or try to rub its nose in the mess.